| Fee Name | |
| Waiting Fee: | 15€ / hour |
| Additional Driver per Day of Rental: | 5€/day, max 25€ |
| Child Seat per Day of Rental: | 4€/day |
| Child Booster Seat per Day of Rental: €2/day | 2€/day |
| Winter Chains for Entire Rental Period: €5/day | 5€/day |
| Vehicle Delivery/Pickup: | Individual |
| Vehicle Drop-off/Pickup Outside Opening Hours (Mon-Fri 17:00 – 21:00): | 30 € |
| Vehicle Drop-off/Pickup Outside Opening Hours (21:00 – 06:00): €65 | 65 € |
| Vehicle Drop-off/Pickup Outside Opening Hours (Mon-Fri 06:00 – 08:00): €30 | 30 € |
| Non-Collection of Prepaid Reservation: 100% of the rental, min €100* | 100% of the rental , min 100 €* |
| Cancellation of Prepaid Reservation (1-7 days before vehicle handover): 100% of the rental | 100% from the rental |
| Cancellation of Prepaid Reservation (8-14 days before vehicle handover): 50% of the rental, min €100* | 50% from the rental *min 100 €* |
| Cancellation of Prepaid Reservation (15 days or more before vehicle handover): 10% of the rental, min €100* | 10% from rental, min 100 €* |
| *In the event of order cancellation, a cancellation fee is charged, which can be applied in full to the next rental. You can apply the full amount of the cancellation fee if you place a new order within 12 months (note: the minimum rental days for the new order must match those of the original order to apply the cancellation fee). | |
| Other Fees | |
| Fee for vehicle preparation before handing over the vehicle for every rental | 10 € |
| Administrative Fee for Processing a Fine: | 25 € |
| Excessive Exterior Dirt (if the vehicle cannot be inspected upon return): | 20 – 50 € |
| Transporting an Animal (the animal must be in a transport cage): Transporting an Animal Without Notification: €150 | 80€ 150€ |
| Unauthorized Vehicle Use/Vehicle Seizure: | from 1000€* |
| Failure to Report an Insurance Claim to RAI’s Service Department: Failure to Call the Police for an Insurance Claim: | from 150€** 200€** |
| Traveling to a Prohibited Country: | from 2000€* |
| Environmental Badge: | 25€ |
| Fine for Improper Handling of Vehicle Accessories/Equipment: | from 50€ |
| Fine for Unauthorized Towing/Pulling of Vehicles, Trailers, or Other Objects: from €2000* | from 2000€* |
| Fine for Refueling with the Wrong Fuel: | from 2000€*** |
| Fine for Failure to Adhere to the Vehicle’s Service Interval (the renter is obligated to inform the lessor at the first service alert of the vehicle): | from 500€*** |
| **If the relevant police authority is not called, we are entitled to charge the full damage amount. ***Individually assessed according to the vehicle class. | |
| Cleaning and Loss | |
| Dirty Vehicle Interior: | 50-250 € |
| Dirty Interior – Vehicle Upholstery Cleaning: | 30 – 200 € |
| Smoking in the Vehicle: | 250 € |
| Loss of Vehicle Registration Document: | 150 € |
| Damage/Loss of License Plate: | 330 € |
| Dirty Child Seat: | 10 € |
